PRIVACY POLICY
Last updated: 4 Feb, 2026
01. Information We Collect
We may collect:
– Contact information: name, phone number, email address.
– Service information: property address, project details you submit, and communications with us.
– Technical data: IP address, browser type, device identifiers, pages viewed, and approximate location derived from IP.
– Cookies and similar tracking data as described below.
02. How We Use Information
We use information to:
– Respond to inquiries and provide estimates and services.
– Schedule and manage appointments and project communications.
– Send administrative messages (e.g., confirmations, reminders, updates).
– Send marketing or promotional messages if you opted in (where permitted).
– Improve our Site, services, and customer support.
– Prevent fraud, protect security, and comply with legal obligations.
03. SMS/Text Messaging & Opt-In Details
If you opt in to receive SMS messages from us, we may send you text messages that may include appointment confirmations & reminders, project updates, and promotional offers.
Message frequency varies. Msg & data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact us using the information below.
Consent is not a condition of purchase. We do not require SMS consent to submit an inquiry or receive services.
04. Cookies & Tracking Practices
We may use cookies and similar technologies to:
– Remember preferences,
– Understand Site usage,
– Improve performance and user experience.
You can control cookies through your browser settings. Disabling cookies may affect some Site features.
01. Information We Collect
We may share information with:
– Service providers who help us operate our business and Site (e.g., website hosting, CRM, communications providers) under confidentiality obligations.
– Legal or safety purposes if required by law, subpoena, court order, or to protect rights and security.
06. Mobile Information Sharing Statement (Required)
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except with messaging partners (such as communications platforms and carriers) solely to deliver and support our SMS program
07. Data Security & Handling
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
08. Data Retention
We retain information as long as needed for the purposes described in this Policy, unless a longer retention period is required or permitted by law.
09. Your Rights & Choices
Depending on your location, you may have rights to access, correct, or delete your personal information, and to opt out of certain communications.
- Email/SMS marketing: you can unsubscribe by following instructions in messages or replying STOP for SMS.
To request access or deletion, contact us using the information below.
10. Contact Us
- Swiss renovations
- Email: Srswissrenovations@gmail.com
- Phone: (323) 854-9173
- Address: Los Angeles, CA